Shipping Policy
Shipping Information
At Verdaleaf, we are committed to delivering your orders efficiently and securely. Please review our shipping policy below for detailed information about our delivery process.
Processing Time
Orders are typically processed within 1-3 business days after payment confirmation. During peak seasons or promotional periods, processing times may be extended to 3-5 business days. You will receive an email confirmation once your order has been processed and shipped.
Shipping Methods & Delivery Times
We offer the following shipping options:
- Standard Shipping: 6-10 business days
Please note that delivery times are estimates and may vary depending on your location and external factors such as customs clearance or carrier delays.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery address, package weight, and selected shipping method. We occasionally offer free shipping promotions—check our homepage for current offers.
International Shipping
We ship to select international destinations. International orders may be subject to customs duties, taxes, and fees determined by your country's customs authority. These charges are the responsibility of the recipient and are not included in our product or shipping prices.
Order Tracking
Once your order ships, you will receive a tracking number via email. You can use this number to monitor your shipment's progress through the carrier's website.
Shipping Restrictions
We currently do not ship to P.O. boxes or military addresses (APO/FPO). Please ensure you provide a complete and accurate delivery address to avoid delays.
Lost or Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact our customer service team at support@verdaleaf.com. We will work with the carrier to locate your package and resolve the issue promptly.
Address Changes
If you need to modify your shipping address, please contact us immediately at support@verdaleaf.com. Once an order has been shipped, we cannot guarantee address changes, but we will do our best to assist you.
Last updated: December 2025